Cancellation Policy

Cancelling an Falco Rooms is as fast and easy as booking one.

We would love to host you but in case your plans change, our simple cancellation process makes sure you receive a quick confirmation and fast refunds. Our standard check-in time is 1 PM.

For bookings up to 3 rooms –

 

Cancellation Time Cancellation Fee
24 hours or more prior to Free cancellation (100% refund)
check-in time
Less than 24 hours before 100% of booking value on direct channels
check-in time (App/mWeb/Web)

 

Before check-in

We will fully refund any booking cancelled up to 24 hours prior to scheduled check in date.

For any cancellation within 24 hours of scheduled check-in, the complete booking amount

shall be deducted as cancellation charges.

On the date of check-in

In case you decide to cancel a booking after scheduled check-in time or do not show up at the hotel, the complete booking amount shall be deducted as cancellation/no show charges. Mid Stay Cancellations

During your stay, in case you decide to shorten your booking before 1 pm, you will be charged for one night. In case you decide to shorten your booking after 1 pm, you will be charged for next two nights. Money for the remaining nights will be refunded. For bookings of 4 or more rooms –

You need to pay at least 25% of the booking amount as advance to make a booking for 4 or more rooms.

 

Cancellation Time Cancellation Fee
30 days or more prior to check-in date 50% advance amount
Less than 15 days of check-in date 100% advance amount

 

On the date of check-in

In case you do not show up at the hotel, no refund is applicable on the booking. Mid Stay Cancellation

In case you decide to shorten your booking for 4 or more rooms post the check-in date, no

refund is applicable on the booking.

 

How to Cancel

You can cancel your booking using our website or mobile app. You can also email us at mybookings@Falco Roomsrooms.com to cancel your booking. The applicable refund amount will be credited to you within 14 working days.

 

Payment Policy

For bookings of more than 7 nights, guests have to settle all outstanding payments on a weekly basis. Hotel will be unable to provide further accommodation prior to settlement of the outstanding amount.

 

Early Check-in and Late Check-out

Sunrise Check-in (Guaranteed Early Check-in)

Some of our hotels provide guaranteed early check-in 6 AM onwards of check-in date. Most of these hotels provide this at free of cost while some charge a nominal amount (up to 30% of average tariff). Please use the filter of Sunrise Check-in in app/web to select hotels that provide guaranteed early check-in.

 

Check-in       Early Check-in Charges Time

Before 6 AM

100% charges for one day payable as per room rates of the previous day (subject to availability)

6 AM onwards

0% to 30% charges payable as per room rates of the previous day.

Charges will be visible at the time of booking creation.

The above does not include charges for breakfast

Early Check-in​(subject to availability):

In case you have not opted for Sunrise Check-in, early check-in will be subject to availability.

Our standard check-in time is 1 pm. Extra charges will apply as per below policy:

Check-in Time Early Check-in Charges
Before 6 AM 100% charges for one day payable as per room rates of the
previous day
Between 6 AM 0% to 30% charges payable as per room rates of the previous
and 12 Noon day, depending on hotel policy
Between 12 noon Complimentary
and 1 PM

 

The above does not include charges for breakfast.

Late Check-out (subject​ to availability) –

Our standard check-out time is 12 noon. Late check-out is subject to availability and cannot be confirmed in advance. Extra charges will apply as per the below policy:

Check-out Time Late Check-out Charges
Between 12 noon Complimentary
and 1 PM
Between 1 PM and 0% to 30% charges payable as per room rates of the next day,
6 PM depending on hotel policy
After 6 PM 100% charges payable as per room rates of the next day

Hotel Specific Policies

General Terms and Conditions

Breakfast charges may be applicable for the child.

Booking Extension Policy